Investigating - We have been informed that some clients are still experiencing issues accessing the PUSH Application within Reapit. The most common problems reported are either a persistent loading screen or a "Global rate limit exceeded" notice from Reapit. We are actively working with Reapit to identify and resolve the root cause of this issue. We sincerely apologise for the inconvenience caused.
Nov 20, 2024 - 11:54 GMT
Website
Partial Outage
90 days ago
99.82
% uptime
Today
Mobile app
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 19, 14:16 GMT
Identified -
The issue has been identified: Reapit implemented an update and we have been working with them to alleviate the issue caused to our app. We have made the necessary changes, and the APP should now be functioning normally. Once again apologies for any inconvenience caused.
Nov 19, 14:15 GMT
Investigating -
We are aware of an issue affecting the transfer of Market Appraisals from Reapit to Acaboom using our PUSH application. Our team is actively investigating the cause and working to resolve it as quickly as possible. We apologise for any inconvenience this may cause and will provide updates as soon as we have more information. Thank you for your patience.
Nov 19, 12:23 GMT
Resolved -
This incident has been resolved.
Nov 18, 12:09 GMT
Monitoring -
A fix has been implemented to address the login issue, and users should now be able to access the system as expected. Our team is closely monitoring the situation to ensure the issue remains resolved and that the system continues to operate normally. If you encounter any further difficulties, please do get in contact with our support team for assistance. Thank you for your understanding and patience.
Nov 18, 10:16 GMT
Investigating -
We are aware that some users are currently unable to log into the system and are actively investigating the issue. We apologise for any inconvenience this may cause and appreciate your patience while we address the situation. Updates will be provided as more information becomes available.
Nov 18, 10:11 GMT