All Systems Operational

Website Operational
90 days ago
100.0 % uptime
Today
Mobile app Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 27, 2026

No incidents reported today.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Resolved - We experienced a temporary disruption in our authentication service, which caused some users to be incorrectly flagged as inactive during login. This appears to have been related to a configuration inconsistency during a routine update, which affected how account statuses were validated for a subset of requests.
The issue has since been identified and resolved, and access has been fully restored. We are continuing to review the incident to ensure this does not recur.
Apologies for the inconvenience.

Apr 20, 08:00 BST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - An important update is gradually being phased in over the coming days - v7.5.1 of our Mobile APP is being released - This update brings improved login security in line with our web platform, a preview of our new AI Chat feature with chat history, and a smoother experience when viewing PDFs.

*If an update is available on the App Store or Play Store, please install it - this is required to continue using the app.

Note: due to the nature of this update, any presentations you've downloaded may be removed. Don't worry - everything can be re-downloaded from the app whenever you need it.

Apologies for any inconvenience this may cause.

Apr 15, 11:03 BST
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.