We identified the cause of the incorrect “subscription expired” messages some users were seeing. The issue has been fixed, and everything is now working as expected. We will continue to monitor to ensure full resolution and sincerely apologise for any inconvenience caused.
Posted Dec 19, 2025 - 15:45 GMT
Investigating
We’ve received reports that some users are incorrectly seeing a “subscription expired” message. We’re investigating this issue and working to resolve it as quickly as possible.